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Elite Restaurant Equipment

1.0
Details
I ordered a refrigerator on 5/16/17 for $2165.85; item USD54; it arrived on 5/23/17 and it was damaged; I refused and called the company and they sent out another refrigerator on 5/26/17 item# MBF8507 which is an older model and one I didn't want or ordered. So I called on 5/26/17 because I refused it and wanted the correct item sent to me and the company refused and wanted me to take an older model which I never ordered. So I requested a full refund, and I received an email stating I would get a refund and on 5/30/17 I received an email stating I would receive a refund of $1224.39 minus $941.46 which I was never told about on the phone or via email. This is unlawful to do this. I no longer want any items this company sells since I don’t trust them and I do believe they would send out a damaged item, because Loren Bluevstein admitted that the sent out the wrong older model on purpose and were upset I refused it and insisted I be sent out what I actually ordered; therefore I want the rest of my money and now they owe me $941.46. Also, one of the managers sent em an email stating I would receive a refund and attached my invoice of $2165.85 and yet they decided to keep $921.46 of my money. contact Contact us by email: info@eliterestaurantequipment.com Contact us Toll Free: 1-888-886-7279 Contact us by Live Chat Contact us by Contact Form
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Review
#1054136 Review #1054136 is a subjective opinion of poster.
Product
Usd54 Refrigerator
Cons
  • Incompetence
  • Fraud like practices
  • Rude managers
Reason of review
Return, Exchange or Cancellation Policy
Loss
$941
Preferred solution
Full refund

Contact Elite Restaurant Equipment Customer Service

Mailing Address:
301, Mount Pleasant Ave
Newark, NJ 07104
USA
Phone:
(888) 886-7279
All Elite Restaurant Equipment Contacts

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